Workers Compensation Kit
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"Performance Goals - How to measure success and use data"
Performance Goals: Measuring your success against comparisons to national average and your own performance indicates success and allows you to reward those responsible.
- Use data as well as procedural goals. Gathering correct and useful claims data is the basis for developing performance goals.
- Procedural goals must be set so claim offices handle your claims effectively and meet your return to work targets.
- By pinpointing locations with the fewest best practices in place, resources can be properly allocated to those divisions with the most problems.
- Chargeback's and allocation systems motivate all levels of the company to comply with a workers' compensation control process by using the "carrot and stick" approach.
Forms & Documents
- Cost Per FTE Worksheet
- Worst to Best List
- Email Requesting Data Correction
- Manager's Self Audit Questionnaire
- Lost Work Day Log